Product Issue & Replacement Form
We’re sorry to hear you’ve experienced an issue with your order.
Not to worry, we shall resolve this for you promptly.
We’re here to help if you’ve experienced any of the following:
- Received a faulty product
- Missing item from your order
- Wrong product was sent out
Despite rigorous quality control, peptide products can occasionally experience issues. Certain compounds including AOD-9604, all CJC 1295 products & Blends, Sermorelin, Ipamorelin, Epitalon, Follistatin, Kisspeptin-10, and MOTS-c are particularly susceptible to cloudiness or gel formation. Additional factors such as shipping conditions, reconstitution procedures, storage temperature fluctuations, or other variables may also affect product integrity.
That’s why we have a no questions asked replacement/resolution policy once you fill in this form.
Replacement products will be dispatched within 5 business days of form submission.
All fields marked with * are required
Need help? Contact us at [email protected]
